Analysis: Digital purchases are more ephemeral than physical copies, but switching iTunes "regions" seems to be the culprit here.
If Disney decides it no longer wants to offer a particular movie in your country, your 'purchase' is no better than an extended rental. Only Blu-rays and DVDs are safe.
Here's the thing: Some of that may be true. But the story about disappearing digital copies isn't. Or, at the very least, it's a lot more complicated than that. It seems to have been a more complicated mix-up, based on the fact that da Silva moved his residence from one country to another. At least, not ones you've downloaded. Me: Hey Apple, three movies I bought disappeared from my iTunes library.
If you downloaded content that you bought from the iTunes Store to your computer, iOS device, or Android device, you can remove it. You can delete songs, albums, playlists, and music videos that you downloaded to your device. You can delete single items in the Music app on your iOS. Purchased movies (and TV shows) may still appear in your iTunes library because they can be streamed from Apple's servers (iCloud) without.
Apple: Oh yes, those are not available anymore. Thank you for buying them. Here are two movie rentals on us!
Me: Wait It's tough not to be outraged by a seemingly tone-deaf letter like the one above. But take a closer look at da Silva's tweet, and there's something interesting going on.
That's a rather large geographical difference. Not only is that two separate countries, it's two separate iTunes Store regions. Perhaps Canada doesn't offer those films anymore, and that left him unable to access them in his new location?
I had recorded two videos and until I read here about syncing my phone to iTunes on my PC, I could not get rid of those boogers and free up space on my iPhone6! Featured on Meta. Skip to main content Skip to primary sidebar I recently had a problem where videos were taking up space on my Apple iPhone and I could not delete them. This article will tell you how to fix it. An iTunes backup usually takes up at least 1 GB of storage. Because the online stores are just vessels for studios and distributors to offer or not offer content, there is no guarantee any title will forever be in your library if purchased digitally. Slippery slope as I say!
He could buy new "Canada" copies right now. So why are his "Australia" copies gone? And it doesn't seem to be a matter of Australian purchases not working in Canada, either. But there's another possibility: Perhaps da Silva still has access to the Australian versions of these movies, but not the Canadian ones? That's certainly what Apple seemed to be hinting when we asked the company about it this weekend. Apple said:. If you change your country setting, some movies may not be available to redownload from the movie store if the version you purchased isn't also available in the new country.
If needed, you can change your country setting back to your prior country to redownload those movies. Sure, Apple's statement doesn't say exactly what happened to da Silva's movies, or admit that Apple Support may have made a mistake when parsing the original response. But it clearly states that the company doesn't delete movies without your permission -- and that you should even be able to redownload movies from your "prior country" if they're not available in the new one. More likely, the phrase "if the version you purchased isn't also available" speaks volumes about what actually happened here.
Few films have a single version sold throughout the world.
For a variety of reasons, a movie may get trimmed in one country to get a more approachable rating say, PG in the US , or to cut politically or culturally sensitive content. And that's not even counting directors' cuts, in which multiple versions of the same film may be sold in the same region. The other issue is that "region hopping," a common tactic among film lovers worldwide to get earlier or different versions of movies, is becoming harder and harder.
The content provider has removed these movies from the Canadian Store. Hence, these movies are not available in the Canada iTunes Store at this time. Content may not be available for Redownload if that Content is no longer offered on our Services. What other account?
Though it did send this glob of legalese:. Per our Conditions of Use which state in part: Amazon. But remember, this is a two-way street. Apple can not only make things disappear without your say-so; it can also make things appear without your say-so! Follow NakedSecurity on Twitter for the latest computer security news.
Part of that covered information about how copyright works. This can protects content creators, who price their works according to how they will be used, from some forms of exploitation. As a result of those lessons, and of having skin in the game as an illustrator trying not to get ripped off, when I see things like this I am not surprised. Da Silva purchased the rights to use the movie in a particular context. Its really not that hard to understand.
We encourage you to back up your Content regularly. The copyright holder of the movie legally stopped Apple from making it available in Canada. Surely Da Silva should be complaining to the copyright holder who let him buy a movie and then changed their minds about wanting Canadians to watch it. As an artist I appreciate that viewpoint, but as a geek and consumer I recognize the blatant hypocrisy it brings. Apple They could frame this as the artist being the bad guy. And maybe the artist is being belligerent—maybe they dropped Canadian distribution in the current political climate for no justifiable reason.
Bloke bought a movie. Presamably, bloke watched the movie. Bloke lost the movie.
How sad, too bad. He did not have local copied of them. What Apple changed was that he could no longer re-download them since Apple were no longer allowed to redistribute the movies. So, the simple solution for a profitable company like Apple is to apologize for their inability to maintain long term agreements for the content they sell, and refund the customer. I will never buy another movie from Apple. They do their best to force you to maintain the content in iTunes.
Then, it may disappear from my Apple account? No, thank you.
The only true test of legal rights is to have it adjudicated in a court of law, which costs money, time, and likely many headaches. The link is in the article. Slippery slope as I say! TBH I was quite surprised. If the complainer in this case had had already downloaded the file he would not have lost his right to keep watching it.
I could go for that. If you do not have local copies of the movies anymore, make sure to redownload them again before that time. Sure their ToS may state that you can lose the ability to redownload at any time, but since they offer the redownload feature at all they might as well make it usable.
So a little heads up when content is about to dissappear would go a long way.